Refund and Returns Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Items returned back to us are returned at your own cost i.e you will have to pay for the courier back to us.

You can always contact us for any return question at [email protected].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Its unfortunate that you have found yourself having to request a refund, however we are here to assist you and make it easy for you. Send us an email to [email protected] or better yet give us a call on +27726831491. We will notify you once we’ve received and inspected your return, and let you know if you qualify for a refund then it will be refunded to you electronically or the original way of payment. omatically be applied to your credit card or original method of payment, within a certain amount of days.